Services, Activities, and Interventions

Initiative has culturally and linguistically competent services, activities, and interventions

This benchmark is organized by implementation levels (low, medium, and full). Each level corresponds with a list of suggested resources on the right.

Low Implementation

• Comprehensive plan notes community diversity in its needs assessment section.
• Partners have a history of serving all neighborhoods/communities.
• The evidence base of selected EBIs is broad and inclusive.

Medium Implementation

• EBIs are implemented with attention to fidelity, and implementer feedback about adaptations is being collected.
• Service utilization is being monitored and can be reviewed by demographic characteristics.
• Both schools and community partners offer some services/programs in the evening.
• Program materials, such as those explaining fees and hours, are available in appropriate languages.

Full Implementation

• EBI adaptations are made to improve the program, and do not violate EBI logic model basis for program effectiveness.
• EBI materials include examples that are culturally appropriate for all students and families.
• Logistical issues of service provision, such as hours, transportation, sliding fee schedules, are reviewed by culturally diverse staff and consumers.
• Program materials are written in culturally competent terms.
• Service provision is guided by culturally competent agency policy and procedure.